Christian Verschueren, Director General of EuroCommerce since 2011, plans to step down at the end of the year. Verschueren comments on the state of the industry and his successor’s role in implementing a new multi-year strategy at the organisation. Among the topics discussed: sustainability, the response to changing shopper behaviour and digital transformation. All this and more in this month’s exclusive interview with host Edgar Elzerman. Available in English only. Click here to download video.