European e-Grocer Rohlik Ramps up Expansion Plans

The rapidly growing Rohlik Group relies on a simple strategic combination of wide assortment, freshness, great service, sustainability, and value for money. Petr Chvojka, Group Head of Private Label at Rohlik Group, shares the company’s ambitious growth and expansion plans for the next few years. He encourages manufacturers to get ready for the e-food revolution, saying the automation of fulfilment centres and AI optimization will be key factors to success. CLICK HERE FOR FULL INTERVIEW. Click here to download video.

Next-Level Loyalty Programmes

Boosting engagement and gathering data have always been the primary functions of loyalty programmes. Judith Kolenburg reports on how retailers are thinking further ahead and combining traditional loyalty cards with digital platforms to enhance the customer experience and drive sales. Carrefour, Delhaize, Lidl, and Aldi are among the retailers profiled. In other news, retailers and manufacturers are urging consumers to trust their sense of taste, smell or sight before discarding products that are near or even past their ‘best before’-date. Pascal Kuipers examines the latest efforts to combat food waste in grocery retail. Click here to download video.

The Key to Successful Buying and Selling

One of the major challenges of today’s modern leadership is understanding and communicating effectively in a five-generation workplace. Karen Green, experienced retail seller and buyer, and founder of Buyer-ology®, outlines her matrix and five-stage B-U-Y-E-R process to effectively profile targeted customers and ultimately increase success in selling opportunities. CLICK HERE FOR FULL INTERVIEW. Click here to download video.